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Frequently Asked Questions |
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Find answers about Chase Paymentech Solutions and our innovative payment solutions |
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Who is Chase Paymentech Solutions?
Chase Paymentech is the premier payment solutions company in the United States. Delivering industry-leading solutions for businesses
of all sizes and types, we provide targeted services for both on-line and off-line businesses ranging from the corner restaurant
to the largest e-tailer. From fast authorizations to dependable account settlement we provide secure and reliable products and
services to merchants.
Known for our outstanding customer service. We go far beyond basic payment processing by helping our clients grow their business
with products like our turnkey gift card program and our full-service e-commerce support. With a 20-year track record, we are
a leading acquirer and processor of bankcard transactions.
Is Chase Paymentech a bank?
No, we are not a bank. We are a merchant "acquirer" and a member of both Visa® USA and MasterCard® International card
associations. Our majority owner, Chase, is one of the nation's top providers of
financial services and offers a full range of financial services to large corporate and middle market commercial customers and
retail.
How is Chase Paymentech different from its competition?
At Chase Paymentech, our primary focus is always our customer. When our customers are successful, we're successful. As your one-stop
shop for products and services, we want to surpass your expectations. We offer the best value in the business by combining our
responsive customer service with reliable systems, competitive interchange rates, powerful products, comprehensive fraud and
chargebacks management systems, and flexible data delivery options. No matter what your industry, we have a solution that fits.
Our solutions don't stop with our in-house capabilities. We partner with some of the most creative innovators in our field
through our active partnership programs. Through Chase Paymentech's partnership network, our customers
benefit from learning about emerging trends and new opportunities first. Partners that provide truly unique services that can help
our customers grow. And Chase Paymentech takes an active role on the boards of the card associations through our committee
membership and ongoing program enhancements.
No other payment processor can deliver the commitment to service, breadth of products, performance of systems and overall value
to the customer that Chase Paymentech Solutions does.
What products and services does Chase Paymentech offer me?
We provide comprehensive electronic payment solutions that meet virtually any business need, no matter what
payment type you wish to accept or in which business environment you operate (e-commerce, lodging, restaurant, retail, direct
response or petroleum). Our global processing network and breadth of processing services are the most comprehensive in the industry.
Providing dependable customer service is always our first priority. This means developing products and services that you tell
us will help you - conquer new markets, provide faster customer service and give more options to your customer. From our powerful
internet payment gateway to our flexible POS terminal options, our goal is to help you grow your business. When it comes to
choosing a partner to power your payments, let Chase Paymentech deliver it all.
Our broad range of solutions includes:
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