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Industry Leadership Positions
We work in leadership positions on behalf of our merchants

Chase Paymentech Solutions gives merchants a voice through representation on various industry boards.

Bill Me Later
Michael P. Duffy (President, CEO)
Arrow Graphic Board of Directors

Direct Response Forum
Caroley Parsons (Director, National Account Management)
Arrow Graphic Board of Directors

Direct Response Forum Europe
Shane Fitzpatrick (Managing Director, Chase Paymentech European Union)
Arrow Graphic DRF Co-Founder and Chairman

Incentive Gift Card Council
Bill Farris (VP, Business Development)
Arrow Graphic Council Member

MasterCard
Dan Charron (Executive Vice President, Client Services)
Arrow Graphic Acquirers Committee
Robert Nadeau (Group Executive, Product Management)
Arrow Graphic International Security Committee, System Enhancement Strategy Group
Vickie Martinez
Arrow Graphic Processor Working Group

Merchant Risk Council
Michael P. Duffy (President, CEO)
Arrow Graphic Board of Directors
Mia Shernoff  (Executive Vice President, Marketing)
Arrow Graphic Chairperson for Global Leadership Committee

NACHA The Electronic Payments Association
Art Roca (Director of Payment Relations)
Arrow Graphic Internet Council

PCI Security Standards Council (PTI SSC)
Michael L. Herman (Chief Compliance Officer)
Arrow Graphic Board of Advisors

Special Interest Group for IIAS Standards (SIGIS)
Michael B. Lavoie (Senior Product Manager)
Arrow Graphic Board of Directors

Visa USA
Michael L. Herman (Chief Compliance Officer)
Arrow Graphic Visa Risk Management and Security Advisory Committee
Robert Nadeau (Group Executive, Product Management)
Arrow Graphic Card Operations & Risk Advisors Executive Council, Acquirer's Executive Council


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